FREQUENTLY ASKED
QUESTIONS

Yes, all except our CONCRETE SEALER (Clear & Pigmented) and SEAL Rx ENHANCE.

We do recommend following proper protocols for handling and usage on all products, which can be found on our Technical Data Sheets.

We manufacture and distribute from Fort Myers, Florida.

Here's our address: 2897 South Street, Fort Myers, Florida 33916

Samples are available for certain products. Please email us at samples@insecoproducts.com to place an order for these and to learn more.

Please note there is a charge for shipping and handling.

Each product has a detailed Technical Data Sheet to help guide you in effectively using your INSECO product. For any questions, feel free to contact our comprehensive technical services here.

We also schedule events periodically. You can stay up to date with these and more by joining our VIP Insights and Support texting program. Click here to join.

We recommend you contact your local waste department. You can learn more about safe disposal practices here.

Most of our products may be disposed of in landfills, provided they are dry. Allow the products to solidify prior to disposal.

For each order, you will receive a confirmation email with an order number. You can use that number to track your package on our Order Tracking page, located here.

If you have an account with us, you can log in and, under Order History (under the Account tab), you can easily track any shipment with one click by clicking "track" next to the truck icon.

Currently United States of America only. Excluding Hawaii, Alaska, & Puerto Rico.

As of 2024, $5.00 per gallon.

This is according to your location. What we can ensure is orders are processed and shipped the day after they are placed.

Yes, and we can help you find your local retail distributor by contacting us here. 

You must have an account with us first. Once signed up and logged in, you can view all your orders in Order History under the Account tab.

We stand by all of our INSECO products with a 100% satisfaction guarantee within 30 days of delivery.

Check out our full warranty and return policy for more details.

If you don’t see your order confirmation in your inbox right away, don’t worry! Sometimes emails can slip into the spam or junk folder by mistake. To make sure you never miss an update from INSECO, please mark our emails as "safe" or add us to your contacts. This way, future messages will go straight to your inbox.

You can change your addresses under in Account Details under the Account tab.

You can also ship to different locations by proceeding to Checkout and entering your desired address.

If logged in, you can change your password by clicking the link "update password" under Account Details.

If you forgot your password, there will be an option to reset your password on the LogIn page by clicking "forgot password".

If you want to change your email, go to Account Details and simply re-type the desired email address in the email section and click "save changes".

If you don’t see your Account Registration email in your inbox right away, don’t worry! Sometimes emails can slip into the spam or junk folder by mistake. To make sure you never miss an update from INSECO, please mark our emails as "safe" or add us to your contacts. This way, future messages will go straight to your inbox.